Duty of care Essay

1.1+1.2sometimes idiosyncratics may want to do something which could be a assay to their health and safety. Being a cater member means having a craft of c atomic number 18 to that person, it includes doing everything possible to keep them safe, tho also having a duty to respect the individuals rights and choice, on that pointfore on that point is a dilemma. It could be that the individual no longer wishes to persona their walking frame, but their care plan states that they contend it to move from place to place and as a member of staff, their state is to ensure and encourage the use of the walking frame for the individual. In this scenario a try assessment could be carried out to ensure that it is managed as safely as possible. The risks would need to be explained that are involved to the individual and make sure they understand. The staff could come to a compromise, to use a catch for a while instead, to see how they managed, then monitor the situation. All this should be documented including any risk assessment carried out.If the individual still insists on walking unaided they should sign to say they are aware(p) of the risks involved. A nonher scenario could be that an individual refuses to take their medicament. Remind them of why they take the medication and its benefits and once more advise them of the risks involved in not taking their medication. If they still refuse, ensure this is noted on their medication record and reported so others are aware if a problem occurs. If the individual insists on doing something which is life-threatening or risky that is their choice it must be respected as its their right, but there is a duty of care to uphold and everything must be done to keep them safe for their individuals rights. Conflicts could arise between staff to staff. One staff member may think that there is an issue.An example of this is that a member of staff may think a youngster is a sulky developer, and may need additional support to help them, such as with their communication skills. Another staff member may think that there is no issue the child is just developing at their own pace and that it is normal. Everybody has individual rights, they have rights against the duty of care therefore children and parents have the right to privacy, but it is the staffs duty of care to safeguard, therefore any concerns that may arise intimately abuse would override their privacy, as the duty of care is much stronger.This has the dilemma of making parent purportthat the staff has taken the duty of care too far, as the duty of care has been overridden their right to privacy, their right still exists to entirely knows that need to no. It is important that issues are raised in such way that shows concern for a child, and not criticising a parent/carer. If a discussion needs to take place, it needs to be where the staff and parent are alone to remain confidentiality with a clear focus on the childs lift out interests.2.3Ther e are many organisations that are in place to get additional support and advice about conflicts and dilemmas. Learning support is one of these, having learning support in the setting for children with learning difficulties suffer be a great help, however if the child does not want to seek the help, the staff can only advise them, not force them, however having them in the setting the child would then know they can seek help from them when needed. Speech and behavioral therapists are another additional support for those with speech impairments and behavioural problems, these can come in the help children communicate and feel a part of the setting, and not feel different from others around them. The setting can seek advice from child protection, as if there is a foreboding about a child, the manager can contact them for advice on what to do and if the concern is a thoughtful matter that needs to be taken care of immediately or not.3.1+3.2If a parent/ withstander has an issue to ra ise that involves their child or any aspect within the nursery, they should report this to the manager of their childs room as soon as the issue occurs. All effort is put it to crystallize issues that are raised in the setting, complaints can be written or verbal, written complaints are commonly replied within three months. There is a framework which the issues will be dealt within. A matter relating to a child may be discussed between the parent and childs key person or their room manager. If a complaint is remained unsolved, the matter will be raised by the childcare go manager with the appropriate authority and the parent will be kept informed on the reach at each stage of the procedure.If a parent arrives in the setting with a complaint the practician should establish if this is something they can deal with personally. If it is, theycan deal with it there and then or make an booking to see the parent if they are currently otherwise occupied. If it is a matter that needs to be dealt with by a more senior member of staff then the parent can be referred in that direction.When a complaint arises, the setting should find a way to prevent this from occurring again and find solutions to subjugate the situation. When dealing with complaints the staff member should always remain polite and see the parents point of view. They should take responsibility for what has occurred by understanding and taking control of the situation. Notes could be taken down for reminders what complaints have been received onwards and these documentations be kept in a secure place, the complaints that are made from a parent should be kept confidential regarding if it is to do with their child or the setting itself.